Superior 24/365 network management

In today’s market, businesses are challenged with providing secure, fully accessible IT infrastructure and operations. Network Managers must maintain a constant understanding of the status of each network device to ensure application uptime and network security. Many corporations are seeking outsourced monitoring services and help desk operations. Align’s advanced solutions provide:

• Device availability status
• Network bandwidth utilization
• CPU Memory utilization
• Application Monitoring
• Help Desk response & resolvement

Our NOC provides 24/7/365 monitoring of your network. We offer a comprehensive solution utilizing a suite of industry leading applications designed to monitor, discover, manage and troubleshoot your network. Our advanced monitoring and alerting system will continuously poll your network devices like switches, routers, firewalls, voice gateways, servers, IPT equipment, environmental monitoring equipment, or other Data and/or Voice related equipment for activity, status, and errors.

First Responders Ready to Address Issues

As first responders, Align’s Help Desk is designed to log, track and remediate any identified issues. The Align problem resolution and ticketing system records and tracks all service calls and provides metrics and status for our clients. A comprehensive Service Level Agreement will detail all courses of action for technical support on devices or applications.

Leverage Align's 20+ years of experience managing advanced internetworking technologies - contact us today!